PRIVACY NOTICE — SHALOCK SERVICES Last updated: 12 August 2026 SHALOCK SERVICES respects your privacy. When you contact us through our website, phone, WhatsApp or email, we may receive information such as your name, contact details, location, service requirements and information you choose to provide about a project. We use this information to: - respond to enquiries and quotation requests; - arrange site visits and services; - communicate about projects; - maintain appropriate business records; and - improve our marketing and website where applicable. We do not ask customers to submit passwords, banking PINs or other highly sensitive credentials through the website. If third-party services such as Google Analytics, Google Ads, WhatsApp or website hosting are connected, those services may process information according to their own policies. Before publishing this notice, SHALOCK SERVICES should have it reviewed for compliance with applicable South African privacy requirements, including POPIA, and add the correct business contact/privacy-request procedure.